FAQs

English is not my first language. Can you provide an interpreter?

Yes. When using the Hotline please use the menu to select your preferred language. If your language is not available, we partner with Ethnic Bridge to provide an interpreter for you.

How can I contact you for help?

You can call our Hotline at 714-571-5200 or 800-834-5001. You may also reach our individual offices here

How do I know if I am eligible for your services?

Please call the Hotline for an official eligibility screening. Eligibility is dependent on a number of things:

  • Income: Generally, clients must be at or below 200% of the Federal Poverty Guideline.
  • Assets: For those between 125% and 200% of the Federal Poverty Guideline, an asset ceiling of $4,000 for an individual or $6,000 for a family of two is generally imposed.
  • Area of Residence: We provide assistance to residents of Orange County and the following cities in Southeast Los Angeles County: Artesia, Bell, Bell Gardens, Bellflower, Carson (some areas), Cerritos, Compton, Cudahy, Downey, Hawaiian Gardens, Hollydale, Huntington Park, Lynwood, Maywood, Norwalk, Paramount, South Gate, Walnut Park and Willowbrook.
What geographic areas do you serve?

We serve all of Orange County. Through our office in Los Angeles, we also serve Artesia, Bell, Bell Gardens, Bellflower, Carson (some areas), Cerritos, Compton, Cudahy, Downey, Hawaiian Gardens, Hollydale, Huntington Park, Lynwood, Maywood, Norwalk, Paramount, South Gate, Walnut Park and Willowbrook.

Some of our programs may provide assistance to those outside of our service area.

What type of law does Community Legal Aid SoCal practice?

We provide support and representation on civil cases. We do not assist with criminal or business cases.

I am a senior citizen. Is there special help for me?

Yes, seniors in Orange County (60+) may qualify for assistance through our OC Senior Citizens Legal Advocacy Program.  We also offer an Elder Abuse Clinic.

Can I make an appointment for the same day?

Unfortunately, due to limited resources, we are unable to provide same-day appointments.

Do you take walk-in appointments?

No. If you need help, please call our Hotline 800-834-5001 and speak to a  representative who can help determine how best to handle your case or visit Legal Resolutions Center and OC Small Claims Advisory Center

I need help other than legal help. Who should I call?

Please contact 211OC for a list of various community services. If you are working with one of our staff attorneys they can also direct you to additional services.

Are you the same as the Public Defender?

No, the Public Defender practices criminal law only. We do not practice criminal law. More information about the Public Defender can be found on their Orange County and Los Angeles websites.

I want to get involved. How can I help?

We always welcome volunteerspro bono attorneysdonations, and partnerships. Please call us at 714-571-5200 to speak with someone about how you can get involved. Thank you for your support! 

Can you refer me to an attorney if I do not qualify for services?

Yes, we can refer you to an attorney through our Lawyer Referral Service. They can be reached at 714-571-5204. 

What are your hours?

Our offices are open Monday through Friday from 8:00 a.m. to 5:00 p.m. You can reach us on our Hotline Monday through Thursday from 8:30 a.m. to 6:00 p.m. and Friday from 8:30 a.m. to noon.

I am hearing impaired and need a sign-language interpreter. Can you help me?

In compliance with the American Disabilities Act, we contract with a sign-language interpreting service for our hearing impaired clients.  Interpreters can be scheduled in advance for office appointments.

Do you have other questions? Call us at 714-571-5200
Do you have other questions? Call us at 714-571-5200